Delivery Options and Charges
Orders received by 12 midday will be shipped same day for in stock items in our main warehouse. If your item/s are out of stock you will be emailed with the option to cancel if you would rather not wait.
For any orders cancelled prior to despatch, we reserve the right to apply a 3% charge to cover the cost of administration and credit card handling charges.
Orders received at the weekend and bank holidays are shipped on the next working day.
24 Hour or 'Next Day' delivery is available within the UK, however some areas are subject to extended delivery times. Please call our Sales Team of an estimated delivery time.
If you live in the UK Standard delivery is FREE on all orders over £25.00. A delivery Charge of £2.99 for UK delivery is charged on all orders under £25.00We require a signature for all deliveries, therefore please ensure the parcel can be signed for at the requested delivery address . Our site allows you to opt for other carriage options during the order process and the additional charge will be reflected in your basket. Please note that if your order is below £25.00 you cannot select the Free Delivery option and your order will not be despatched
The various delivery options are detailed below:
ORDERS OVER £25.00 STANDARD DELIVERY 3-7 DAYS FREE
ORDERS UNDER £25.00 STANDARD DELIVERY 3-7 DAYS £2.99
ROYAL MAIL TRACKED 2 – 3 DAYS £4.00
COURIER 24 - NOT GUARANTEED NEXT DAY DELIVERY (ORDER BEFORE NOON) £7.99
All services exclude weekend and Bank Holiday delivery and delivery to Highlands and Islands may take longer. Courier 24 to Highlands and Islands may take 2 days
STANDARD CARRIAGE 3 - 7 DAYS IS A NON GUARANTEED ESTIMATION OF DELIVERY TIME - CLAIMS FOR NON DELIVERY CAN BE MADE AFTER 14 WORKING DAYS.
Delivery to Highlands and Islands may take longer than estimated service times
It is possible for us to supply international orders with carriage calculated online, based on the destination, weight and service required. Due to the complexity and diversity of prices, the charge will be calculated at the Basket, at which point you have the option to change service or empty your Basket. We only ship International orders to the address of the registered card holder, the order will be processed but WILL NOT be dispatched if you have attempted to make delivery to an address other than the one registered with your card issuer.
We offer a delivery services to the following International destinations:-
Austria / Australia / Belgium / Channel Islands / Denmark / Eire / Finland / France / Germany / Italy / Luxembourg / Monaco / Netherlands / New Zealand / Norway / Spain / Sweden / Switzerland / United States of America / Czech Republic / Hungary / Poland / Slovakia / Slovenia
When any of the above Countries are selected as the delivery destination then carriage is calculated and added to the cost of the Basket.
PLEASE NOTE: INTERNATIONAL ORDERS CAN ONLY BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS. ORDERS WITH AN ALTERNATIVE DELIVERY ADDRESS WILL NOT BE DESPATCHED.
For Countries where VAT does not apply then the VAT at the current rate will be deducted from your order at the Basket.
EEC countries enjoy the free movement of goods. However for customers outside the EEC it is the customer’s responsibility to pay any duties or customs charges applicable in the destination country and enquiries should be made with the relevant authority about such charges before ordering.